To make your visit as smooth, safe, and relaxing as possible, we’ve created this guide covering everything you need to know about Sabai Sabai Thai Massage including etiquette, therapist standards, booking policies, and first-time visit tips.
Your comfort, privacy, and well-being are always our priority.
Our massage studio is a quiet zone designed to offer peace and rest.
We kindly ask all guests to silence their phones and speak softly.
We follow the highest standards of professional conduct. Any inappropriate behavior or requests will result in the immediate termination of the session, with full payment still required.
Your privacy matters. All personal and health-related information is kept strictly confidential.
Hygiene is essential. All spaces, equipment, and linens are thoroughly cleaned and disinfected after every session.
We kindly ask guests to arrive freshly showered for a more comfortable shared experience.
Our massages are strictly professional and therapeutic.
Sabai Sabai Thai Massage Boutique Studio enforces a zero-tolerance policy for inappropriate behavior of any kind.
Our therapists are highly trained in traditional Thai massage and wellness techniques.
They apply manual pressure, stretches, and healing methods to support circulation, muscle tension relief, stress reduction, improved flexibility, and natural body recovery.
Therapists do not offer medical diagnoses or treatments. Their role is to guide the body back to balance through safe, personalized care.
Meet our team and find the therapist that suits your needs the best.
Yes. All therapists are certified in Thailand and continue to train in professional wellness techniques. You’re in expert hands.
Absolutely. Every massage is adjusted based on your short health form and pre-treatment conversation.
We adapt pressure, focus areas, and techniques to your needs that day, whether physical or emotional.
You can book online, call us, or visit the studio in person.
We recommend booking in advance to reserve your preferred time and therapist.
Yes, a session can be booked on your behalf. Just provide the name of the guest and any important information we should know to prepare the treatment.
Yes. Most treatments can be changed when you arrive.
Exceptions: Four Hands Massage and Face Beauty Massage require special setup and cannot be changed on the day.
Treatment duration also cannot be adjusted last-minute.
Both options are available — but we recommend online booking: it’s faster, easier, and shows real-time availability with no waiting for confirmation.
Please let us know as soon as possible:
Or change the appointment in your booking confirmation link.
Cancellations made within 6 hours of your appointment are charged at 50% of the service value. Thank you for understanding.
We recommend booking online ahead, but feel free to call us. If there’s space, we’ll be happy to welcome you.
If you’re late, your treatment will be shortened by that amount of time. The price remains the same, and our therapists will still do their best to create a calm, focused experience.
No-shows and late cancellations make it harder for us to serve all guests. Please cancel at least 6 hours in advance (during our working time). If not, we charge 50%, and for no-shows without notice, we charge the full amount.
We’re located in Split, just 200 meters from Bačvice Beach and around 7 minutes from the ferry port and train station.
If you’re coming from the city center, it’s less than 10 minutes on foot.
For public transport, you can get off at Pazar, Zvonimirova, or Pojišan bus stops — all just a short walk away.
Whether you're arriving by foot, bus, or car — getting to us is simple and stress-free.
You’ll find several parking options nearby:
Directly on Bijankinijeva Street (blue zone, paid)
Public parking lot "Bijankinijeva" (1-minute walk)
Tip: In summer months, we recommend arriving a bit earlier due to traffic in the city center.
Yes. We’re on the ground floor and fully accessible for guests with mobility challenges.
If you need assistance, just contact us — we’ll be happy to help.
No special preparation needed. For first-time visits, we recommend arriving 10 minutes early to relax and fill out the short intake form. Basic hygiene and comfortable clothing are enough. We take care of the rest. Just breathe in. Your treatment begins the moment you arrive.
We recommend arriving 5–10 minutes before your scheduled time so you can relax and prepare without rushing.
If it’s your first visit, you’ll be asked to fill out a short form — this helps us customize your massage to your needs and give you the best possible experience.
When you arrive, your therapist will welcome you into a calm, peaceful space. You’ll fill out a short form about any pain points or preferences. You’ll receive slippers and a private space to prepare. From there, it’s all about you: presence, relaxation, and care.
Whether you’re seeking a therapeutic or relaxing massage, we help you reconnect with ease and calm. We suggest starting with the Thai Aromatherapy Oil Massage. It’s gentle, relaxing, and a great way to get to know our approach.
For deeper muscle release, try the Deep Tissue Massage or the Thai Combination Massage.
For something extra special, consider the Hot Stone Massage or Herbal Compress Massage.
If you’re short on time, Head, Neck, Shoulder and Back Massage or Foot Massage are great for fast, effective relief.
Find your perfect treatment
Most treatments use oil, so wear something comfortable post-session.
You’ll undress to your comfort level (usually underwear), or stay clothed for Traditional Thai Massage, where we provide loose garments.
Disposable underwear is available on request.
You’ll always be covered with a towel, exposing only the area being massaged.
You will always have full privacy to undress in peace, and only to the level you're comfortable with.
Yes. We recommend removing all jewelry before the session (rings, earrings, necklaces, watches) to ensure comfort and avoid damage.
We accept cash and all major credit/debit cards, including Visa, Mastercard, Maestro, Diners, Discover, and Dina Card.
No advance payment is required if you call us or email us.
However, when booking online, card authorization is needed to confirm your appointment and help us manage scheduling.
Yes! In addition to individual treatments, we offer membership packages that give you flexibility and better value.
You can choose 2- or 4-month options, with packages of 5, 6, or 10 massages (60 or 90 minutes), or time-based packages (360 or 600 minutes).
You can combine different types of massages depending on your needs.
After purchasing a package, you can book sessions individually, whenever it suits you.
Yes! Our packages allow you to combine multiple treatment types, completely tailored to your preferences.
Yes, we offer gift cards valid for 12 months from the date of purchase.
You can get them:
Online → Order here — send it to yourself or directly to the recipient via email.
In-studio → Visit us in Split and receive the card in a beautifully wrapped envelope.
More info → Visit our Gift Card page
Yes, gift cards can be used for any service in our offer: from full-body massages to foot, facial, or Thai treatments.
Gift cards are valid for 12 months from the issue date.
Tips are not expected but always appreciated. 100% of the tip goes directly to your therapist. You can tip in cash or by card.
While we take every step to ensure your safety and comfort, guests are responsible for their belongings and physical condition during and after the session.
If you have any health concerns, please share them with us before your session. We’re here to support your well-being in the safest way possible.
Yes. If within the first 15 minutes of your massage you feel the treatment isn’t right for you, just let us know — we’ll stop the session and refund the full amount.
We believe in an open and honest approach: if you don’t feel the value, you don’t pay.
Your safety and well-being are our priority.
Please inform us in advance about any health conditions, injuries, or specific needs so we can tailor your treatment to be as safe and effective as possible.
If you are in your first trimester of pregnancy, we generally do not recommend body massages. If you are in the second or third trimester, we advise you to consult your doctor before booking.
For pregnant guests, we recommend:
While we are not a medical facility and do not require a formal medical questionnaire, all new guests are asked to fill out a short pre-session form to ensure your treatment is tailored to your needs, health, and preferences.
This ensures your safety and comfort. Your information remains confidential and is used only for your massage session.
Please consult your doctor first.
We ask that guests currently undergoing medical treatments such as chemotherapy bring written approval from their physician before booking.
This helps us ensure your session is delivered responsibly and safely.
If you’re experiencing cold, flu, or any contagious illness, please reschedule your appointment.
This helps protect our team and guests — and maintains a safe, peaceful environment for all
Yes, with conditions.
Guests under 16 can receive a massage only with a parent or legal guardian present during the entire session.
This ensures maximum safety, comfort, and transparency.